HOWHAS · A GENTLE STAY

入住指南Your stay at HOWHAS

把行李放下,
日子慢慢開始。
Set down your bags.
Let the day unfold.

從抵達到離開,
阿肥店長陪您讀幾則旅途小提醒。
From arrival to farewell,
a few friendly notes from Afei, our feline manager.

阿肥店長與金黃田野插畫 / Afei the cat beside golden rice fields
阿肥店長 · 今日也在好和Manager Afei · Another lovely day at HOWHAS
找到我們Directions晚到入住Late arrivalWi-FiWi-Fi早餐時光Breakfast歸還鑰匙Return keys租車資訊Bike rentals
入住時間CHECK-IN16:00–18:00早餐時光BREAKFAST08:00–09:30翌日退房CHECK-OUT11:00 前before
01

抵達與離開Arriving & departing

民宿位置|找到好和Finding HOWHAS

出發前,先開啟地圖查看民宿位置,讓旅程從容抵達。Open the map before setting off to find HOWHAS and plan your arrival.

開啟民宿地圖Open HOWHAS map

停車與車站接送Parking & station transfers

提供免費停車位。民宿未提供火車站接送服務,建議抵達前先預約計程車,或安排在車站附近租車。Free parking is available. HOWHAS does not provide a railway station shuttle. Please book a taxi in advance or arrange a rental near the station.

入住|16:00–18:00Check-in | 16:00–18:00

歡迎來到好和院景。放下行李,接下來的時間,留給田野與自己。若預計晚於 18:00 抵達,請提前撥打 致電民宿Call HOWHAS,我們會以電話引導您完成入住。Welcome to HOWHAS. Set down your bags and settle into the countryside. If you expect to arrive after 18:00, please call Call HOWHAS in advance. We will guide you through check-in by phone.

晚到入住|電話引導進房Late arrival | Telephone check-in

若超過18:00抵達,請提前告知預計抵達時間;抵達時致電民宿,我們會透過電話引導您進房。晚到的電話引導不收費。Arriving after 18:00? Please tell us your expected arrival time in advance and call when you arrive. We will guide you into your room by phone, free of charge.

致電民宿Call HOWHAS

歸還鑰匙|放回接待處吧檯Return your keys | Reception counter

退房時,請將鑰匙放回接待處的吧檯,不需要當面交還。放好後,也可以在 LINE 告知我們「已退房」。At check-out, please leave your keys on the reception counter. No in-person handover is needed. After returning the keys, you may also let us know on LINE that you have checked out.

開啟 LINE 告知退房Notify us on LINE

退房|翌日 11:00 前Check-out | Before 11:00 the next day

請於翌日上午11:00前退房,鑰匙放回接待處吧檯,不必當面交還。延後退房須事先確認房況,最多延長一小時,最晚中午12:00。每房每小時NT$100,不足一小時以一小時計算。Please check out by 11:00 and leave keys at the reception counter; no in-person handover is needed. Late check-out requires approval and depends on room availability. The maximum extension is one hour, until 12:00 noon. The fee is TWD 100 per room per hour; partial hours count as one.

02

早晨,慢慢享用An unhurried breakfast

早餐|08:00–09:30・咖啡廳Breakfast | 08:00–09:30 · Café

所有平台訂房均包含早餐,付費加人亦包含早餐。餐點現做,約需等候 5–10 分鐘。

額外加購早餐每份 NT$250,請於入住時預訂。0–5 歲免費不佔床兒童不含早餐,如需用餐可另行加購。

素食提供蛋奶素,不提供鍋邊素或全素,請於入住時告知。食物過敏需求請先與我們確認。
Breakfast is included with bookings through all platforms and for paid additional guests. Meals are freshly prepared; please allow about 5–10 minutes.

Additional breakfasts cost TWD 250 per serving and can be ordered at check-in. Breakfast is not included for children aged 0–5 staying free in existing bedding; it can be purchased separately.

Lacto-ovo vegetarian meals are available on request at check-in. Vegan meals and vegetarian portions prepared alongside meat are not offered. Please contact us to discuss any food allergies.

03

住在田野的小提醒A few countryside notes

Wi-Fi|連上好和Wi-Fi | Stay connected

網路名稱:好和院景
密碼:0938673600
Network name (SSID): 好和院景
Password: 0938673600

自然環境|與田野相處Nature around you

好和院景位於池上伯朗大道稻田間,前方有落羽松林,四周環繞著自然生態。昆蟲偶爾來訪,是田野生活的一部分;建議自行準備防蚊、防蟲用品,讓停留更自在。HOWHAS sits among the rice fields near Brown Boulevard, with bald cypress trees in front and nature all around. Insects may occasionally visit; they are part of life in the countryside. We recommend bringing mosquito and insect repellent for a more comfortable stay.

吸菸規範|把清新留在室內Smoking

A05獨立庭院設有指定吸菸區;其餘貴賓請至停車場指定吸菸區。客房、陽台及其他非指定區域不可吸菸。A05 has a designated smoking area in its private courtyard. Other guests should use the designated parking-area smoking zone. No smoking in rooms, on balconies or elsewhere outside designated zones.

休憩時光|把音量放輕A peaceful stay

訪客可免費進入客房及使用公共空間,須於22:00前離開。21:00後請降低音量,公共空間聚會使用至22:00。22:00後仍可安靜至咖啡廳取水、取冰箱物品或使用微波爐。Visitors may enter guest rooms and use common areas free, but must leave before 22:00. Keep noise down after 21:00; common-area gatherings end at 22:00. Quiet access to café drinking water, refrigerator and microwave remains available afterward.

個人物品|離開前再看一眼Your belongings

貴重物品請自行妥善保管;如有遺失,民宿恕無法負責。離開前,別忘了檢查隨身物品。本館不提供長期行李寄放服務。Please keep your valuables secure; HOWHAS cannot be responsible for lost items. Before leaving, check that you have all your belongings. Long-term luggage storage is not available.

04

出門走走,交通先安排Getting around Chishang

LAN-TING · TAXI & E-BIKES

藍霆計程車 × 電動腳踏車Lan-Ting Taxi & Electric Bicycles

坐車迎風景,騎車看稻浪。A comfortable ride or a leisurely cycle.

提供火車站、民宿與伯朗大道之間的計程車接送,也有包車旅遊服務。想輕鬆騎遊稻田,可至伯朗大道正門口洽詢電動腳踏車,沿途慢慢欣賞金城武樹、蔡依林樹一帶的景色。Taxi transfers are available between the railway station, accommodation and Brown Boulevard, along with chartered sightseeing trips. For a leisurely ride through the rice fields, ask about electric bicycles at the main entrance to Brown Boulevard and explore the area around the Takeshi Kaneshiro and Jolin Tsai trees.

服務據點|伯朗大道正門口Service point | Main entrance to Brown Boulevard

CHISHANG FENGQING · RENTALS

池上風情租車Chishang Fengqing Rentals

出站後,把旅程交給自己的步調。Start exploring as soon as you arrive.

店家位於池上火車站旁,出站後靠近廁所的位置,方便抵達池上後安排租車。The shop is beside Chishang Railway Station, near the public toilets outside the station—convenient for arranging a rental on arrival.

租車時,請主動告知店家您是「入住好和院景的旅人」,並洽詢適用優惠。When renting, let the shop know you are staying at HOWHAS and ask about any applicable offer.

若攜帶大型行李,可請店家協助將行李送至民宿;安排與相關費用請直接向店家確認。If you have large bags, ask the shop about delivering them to HOWHAS. Please confirm arrangements and any fees directly with the shop.

入住前、中、後|常見問題Before, during and after your stay | FAQ

入住前Before your stay

國旅補助|平日住宿獎助與生日券Domestic travel subsidy | Weekday stays & birthday vouchers

好和院景目前參與國旅補助方案「115年國旅平日住宿獎助+生日券」。平日住宿獎助期間為2026/9/1–11/30,第一晚最高折抵NT$800、連續第二晚最高NT$1,200。生日券限中獎本人於2026/9/10–12/31使用,最高折抵NT$1,200。兩者均限週日至週四,排除國定假日及其連續假期。請使用官方系統完成登錄;經費及個人資格依官方核對。預訂前請向民宿確認接受的訂房管道與實際折抵方式。HOWHAS participates in the 2026 Weekday Accommodation Subsidy and Birthday Voucher programme. Weekday subsidy dates are 1 September–30 November 2026: up to TWD 800 for the first night and TWD 1,200 for the consecutive second night. Lottery winners may use a birthday voucher worth up to TWD 1,200 from 10 September–31 December 2026. Both apply Sunday–Thursday, excluding public holidays and extended holiday periods. Register through the official system; funding and personal eligibility require official verification. Before booking, confirm accepted booking channels and the actual deduction with HOWHAS.

官方補助登錄Official registration官方方案規則Programme rules詢問補助詳情Confirm subsidy details
尾款可以刷卡嗎?How can I pay the balance?

住宿尾款可於現場以現金或銀行轉帳支付,不接受刷卡。一般訂房訂金30%、尾款70%;春節須預付全額。Pay the remaining balance on-site by cash or bank transfer; credit cards are not accepted. Regular bookings require a 30% deposit and 70% balance; Lunar New Year bookings require full prepayment.

訂金與付款期限Deposit and payment deadline

一般訂房收總房價30%訂金,尾款70%於現場付現或轉帳;春節預付100%。自民宿發出訂房確認及匯款資訊起24小時內付款,逾期未付款取消保留;已提供匯款資料待核對者暫停取消。實際訂單與付款狀態請洽民宿確認。Regular bookings require a 30% deposit; the remaining 70% is paid on-site by cash or transfer. Lunar New Year bookings require 100% prepayment. Payment is due within 24 hours after staff send the booking confirmation and bank details. Unpaid holds expire; submitted payment evidence awaits staff review. Please confirm your order and payment status with staff.

取消訂房如何退還訂金?Deposit refunds for cancellation

一般訂房依取消通知距入住日的天數退還訂金:14日前(含)100%、10–13日70%、7–9日50%、4–6日40%、2–3日30%、前一日20%、當日0%。上述比例適用於訂金。春節全額預付及特殊情況的退款事宜,請洽民宿確認。For regular bookings, deposit refunds depend on notice before check-in: 14 or more days, 100%; 10–13 days, 70%; 7–9 days, 50%; 4–6 days, 40%; 2–3 days, 30%; 1 day, 20%; same day, 0%. These percentages apply to the deposit. Please contact HOWHAS about fully prepaid Lunar New Year stays or exceptional circumstances.

可以改期嗎?Can I change my dates?

一般訂房最晚入住前一天提出改期,不限次數,須由民宿確認新日期房況。依新日期房價補退差額。訂金自第一次提出改期當日起保留一年,須於期限內完成入住,再次改期不延長期限。春節不可改期;春節退款事宜請洽民宿。For regular bookings, request a date change no later than the day before check-in. Changes are unlimited, subject to staff confirming availability. Price differences are charged or refunded at the new rate. The deposit is valid for one year from the first change request, and the stay must be completed within that period; further changes do not extend it. Lunar New Year stays cannot be rescheduled; please contact staff about refunds.

可以帶寵物嗎?Can I bring pets?

僅A05風泊可攜帶寵物,以小型寵物為主、無固定體重上限,每房最多2隻。清潔費每隻每晚NT$500。不可上床或沙發,可以單獨留在房內。Pets are welcome only in A05 Fengbo, mainly small pets with no fixed weight limit, up to two per room. Cleaning fee: TWD 500 per pet per night. Pets must stay off beds and sofas but may be left alone in the room.

兒童如何計費?How are children charged?

0–5歲不佔床免費,每房限1名,不含早餐及大毛巾。6歲以上加人每人每晚NT$500,含早餐及大毛巾。免費幼兒也占用每房最多加1人的名額;雙人房2大人加1幼兒後不可再加人。不提供加床或額外棉被。One child aged 0–5 may share existing bedding free per room, without breakfast or a bath towel. Additional guests aged 6 or over cost TWD 500 per person per night, including breakfast and a bath towel. The free child counts toward the maximum of one extra guest per room. No extra beds or duvets are provided.

可以加人、加床嗎?Extra guests and beds

所有房型每房每晚最多加1人,每人每晚NT$500,含早餐及大毛巾。不提供加床或額外棉被。0–5歲免費不佔床幼兒也計入此1人名額,不含早餐及大毛巾。All room types allow at most one additional guest per room per night, at TWD 500 including breakfast and a bath towel. No extra beds or duvets. A child aged 0–5 sharing bedding free also uses this one-person allowance, without breakfast or a bath towel.

嬰幼兒用品Baby equipment

不提供嬰兒床。嬰兒澡盆及兒童餐椅免費提供,請於入住前告知需求。No baby cots are provided. Baby baths and high chairs are free; please request them before arrival.

輪椅與樓梯需求Wheelchair access and stairs

A02、A03、A05不是樓中樓,但進出有階梯或門檻,輪椅需要同行者協助,現場沒有斜坡板。並非保證無障礙或可獨立通行,請訂房前與民宿確認個別需求。A02, A03 and A05 are not loft rooms, but access includes steps or thresholds. Wheelchair users need a companion’s assistance; there is no ramp. Step-free or independent access is not guaranteed. Discuss individual needs before booking.

停車需要預約嗎?Do I need to reserve parking?

提供免費停車,不需事先預留車位。Parking is free; no advance space reservation is needed.

有充電設備嗎?Is vehicle charging available?

民宿沒有電動汽車充電樁。電動機車及電動自行車可免費使用插座充電,請先詢問現場人員安排位置。There is no electric-car charging station. Electric scooters and electric bicycles may charge free using sockets arranged by on-site staff; ask before use.

入住期間During your stay

可以提早入住嗎?Can I check in early?

正常入住16:00起;提早入住需視房間打掃進度,無法事先保證。可先寄放行李。Check-in starts at 16:00. Early check-in depends on cleaning progress and cannot be guaranteed in advance. You may leave luggage first.

可以寄放行李嗎?Can I store luggage?

16:00前抵達可先寄放行李。退房後也可寄放,原則上請於當日17:00前取回。Luggage storage is available before 16:00 check-in and after check-out. After check-out, please normally collect it by 17:00 the same day.

房內提供哪些備品?What amenities are provided?

房內提供大毛巾、沐浴乳及洗髮乳,其餘備品請自行準備。現場可加購牙刷,每支NT$10;其他販售品項請向現場確認。不提供額外棉被。Rooms provide bath towels, shower gel and shampoo; please bring other toiletries. Toothbrushes are available for TWD 10 each; ask staff about other items. No extra duvets are provided.

早餐與素食需求Breakfast and vegetarian meals

早餐於咖啡廳 08:00–09:30 供應。所有平台訂房均包含早餐,付費加人亦包含早餐。餐點現做,約需等候 5–10 分鐘。

額外加購早餐每份 NT$250,請於入住時預訂。0–5 歲免費不佔床兒童不含早餐,如需用餐可另行加購。

素食提供蛋奶素,不提供鍋邊素或全素,請於入住時告知。食物過敏需求請先與我們確認。
Breakfast is served in the café from 08:00 to 09:30. Breakfast is included with bookings through all platforms and for paid additional guests. Meals are freshly prepared; please allow about 5–10 minutes.

Additional breakfasts cost TWD 250 per serving and can be ordered at check-in. Breakfast is not included for children aged 0–5 staying free in existing bedding; it can be purchased separately.

Lacto-ovo vegetarian meals are available on request at check-in. Vegan meals and vegetarian portions prepared alongside meat are not offered. Please contact us to discuss any food allergies.

訪客與公共空間時間Visitors and common areas

訪客可免費進入客房及使用公共空間,須於22:00前離開。21:00後請降低音量,公共空間聚會使用至22:00。22:00後仍可安靜至咖啡廳取水、取冰箱物品或使用微波爐。Visitors may enter guest rooms and use common areas free, but must leave before 22:00. Keep noise down after 21:00; common-area gatherings end at 22:00. Quiet access to café drinking water, refrigerator and microwave remains available afterward.

哪裡可以吸菸?Where may I smoke?

A05獨立庭院設有指定吸菸區;其餘貴賓請至停車場指定吸菸區。客房、陽台及其他非指定區域不可吸菸。A05 has a designated smoking area in its private courtyard. Other guests should use the designated parking-area smoking zone. No smoking in rooms, on balconies or elsewhere outside designated zones.

續住如何安排清潔?Cleaning during longer stays

續住期間如需清潔房間、更換大毛巾或清理垃圾,請主動告知民宿安排。During multi-night stays, please request room cleaning, fresh bath towels or rubbish removal from staff.

飲水、冰箱與微波爐Water, refrigerator and microwave

飲水機、冰箱及微波爐皆在咖啡廳,供貴賓使用。22:00後仍可安靜取用,不宜聚會聊天。Drinking water, a refrigerator and a microwave are available in the café. Quiet use remains available after 22:00; gatherings are not permitted then.

有洗衣設備嗎?Are laundry facilities available?

民宿不提供洗衣機、烘衣機或晾衣空間。No washing machine, dryer or clothes-drying area is provided.

可以烤肉或開伙嗎?May I barbecue or cook?

民宿不提供烤肉,不可自行開伙或使用自備爐具。加熱食物可使用咖啡廳微波爐。No barbecue service or self-cooking with personal stoves is allowed. You may reheat food in the café microwave.

需要協助時怎麼聯絡?How can I get assistance?

現場接待08:00–18:00;18:00–22:00需要協助請撥下方「致電民宿」按鈕。晚到入住由電話引導。22:00後需人員到場協助原則上每次NT$300;房內設備本身故障不收此費用。Staff are on-site 08:00–18:00. For help 18:00–22:00 call using the “Call HOWHAS” button below. Late arrivals receive telephone check-in guidance. On-site assistance after 22:00 normally costs TWD 300 per visit; this fee does not apply to faults in room equipment.

致電民宿Call HOWHAS

退房與離開後Check-out and afterward

鑰匙歸還與遺失Returning or losing keys

退房鑰匙請放回接待處吧檯,不必當面交還,也可在LINE告知已退房。鑰匙遺失補製費NT$300。22:00後需人員到場開門另收NT$300;若同時遺失鑰匙,合計NT$600。房內設備本身故障不收夜間到場協助費;需要協助請點下方「致電民宿」。Return keys to the reception counter at check-out; no in-person handover is required. You may also notify us on LINE. Lost-key replacement costs TWD 300. On-site assistance after 22:00 costs another TWD 300; a lost key plus late-night unlocking totals TWD 600. The assistance fee does not apply to faults in room equipment. Call using the “Call HOWHAS” button below.

致電民宿Call HOWHAS
可以延後退房嗎?Can I check out late?

延後退房須依當天房況事先經民宿確認。可由11:00延長至中午12:00,最多一小時;每房NT$100,不足一小時亦以一小時計費。Late check-out depends on room availability and prior staff approval. Check-out may be extended from 11:00 to 12:00 noon, for a maximum of one hour. The fee is TWD 100 per room, including extensions shorter than one hour.

遺留物品如何處理?What if I leave something behind?

發現遺留物品通常會先通知貴賓,保留一個月。可協助寄回,運費由貴賓負擔;請提供入住日期、房號及物品描述供查找,尚未查獲前不保證已找到。We normally notify guests of found belongings and keep them for one month. Return shipping is at the guest’s expense. Provide your stay date, room number and item description; finding an item is not guaranteed.

可以開收據嗎?Can I get a receipt?

住宿提供收據。如需公司抬頭及統一編號,請於入住時告知。Accommodation receipts are available. Please provide any required company name and tax ID at check-in.

WE ARE A PHONE CALL AWAY

有需要,打通電話給我們。Need a hand? Give us a call.

晚到入住或住宿期間需要協助,歡迎來電。For late arrival or help during your stay, please call.

致電民宿Call HOWHAS